Shipping Information

Free Shipping

All frame purchases of any value are eligible for our free shipping. Free shipping is one way only. There is no minimum purchase required.

Shipping Destinations

Gorilla Frames currently ships within the United States, excluding Alaska and Hawaii. We do not ship to P.O. Boxes, APO, or FPO. We need a full physical street address to ship to you. All packages are shipped via FEDEX ground.

Processing

Orders are processed Monday through Friday, 9:00 a.m. - 5:00 p.m. EST, and are shipped within 4 days of placement, excluding weekends and public holidays.

Risk of Loss

All products purchased from Gorilla Frames are made pursuant to a shipping contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

Refusal or Non-Delivery

If you refuse to accept your package, or you provide an invalid address and the package is returned to us we will refund your total cost less our shipping charge or the actual cost of shipping, whichever is greater.